---
title: Email Log
description: "See every email TBA has sent: the columns, delivery statuses, viewing an email's contents, and filtering by record."
url: "https://theasst.com/docs/email-log/"
updated: "2026-10-06"
category: Accounting
---

# Email Log

The Email Log records every email TBA has sent on your behalf — quotes, orders, invoices, purchase orders, statements, and anything else emailed from the system.

![Email Log list with Date/Time, Source, Sender, Subject, Recipients, and Status columns](https://theasst.com/wp-content/uploads/2026/09/emaillog-list.webp)

## The Log List

- **Date / Time** — when it was sent.
- **Source** — what triggered the email, such as an invoice, quote, or statement.
- **Sender** — who it was sent from.
- **Subject**.
- **Recipients** — who it went to.
- **Status** — the delivery result, with a count:
  - **Delivered** — every recipient’s mail server accepted it.
  - **Partial** — some recipients received it and some didn’t.
  - **Failed** — none were delivered.
  - **Not Tracked** — sent by choosing *Send It Yourself*, which opens your own email program, so TBA can’t know what happened to it.

Click a row to open the **Email Detail**: the full **Subject** and **Body** as sent, the **Attachment** (such as the PDF) and each recipient with their own delivery status. This is useful for confirming a client actually received something, or tracking down why they say they didn’t.

## Reaching It

Open it from the Accounting/HR menu (see [Accounting Overview](https://theasst.com/docs/accounting-overview/)). Some pages also link here already filtered to just that one record’s emails; use **← Back** to return to where you came from.

## Notes

This is a read-only log — there’s nothing to add or edit here, only to review. Emails are sent from [Quotes](https://theasst.com/docs/quotes/), [Sales/Service Orders](https://theasst.com/docs/sales-service-orders/), [Invoices](https://theasst.com/docs/invoices/), [Purchase Orders](https://theasst.com/docs/purchase-orders/), [Client Statements](https://theasst.com/docs/client-statements/), and recurring invoices, and their wording comes from your templates in [General Options](https://theasst.com/docs/general-options/).